Business description
Student Platform LLC operates an online educational support platform offering tutoring, research-methodology guidance, proofreading, translation, presentation design using customer-supplied content, and educational study materials that we own or are licensed to distribute. Customers prepare and submit their own assessed work. We do not complete graded assignments, examinations, or theses on students' behalf. Services are delivered remotely or electronically, with the scope, price, currency, delivery terms, and cancellation and refund conditions disclosed before payment.
The platform is branded in Arabic as منصة الطالب الأكاديمية (“Student Platform”). We are not a university and do not award qualifications. We do not guarantee grades or academic outcomes.
Services & prices
Prices are indicative ranges in Qatari riyal (QAR), not amounts due. The final price is set in a written quote before any payment. There are no rush surcharges, and there are currently no promotions, discounts or free trials.
| Service | Indicative range | Pricing unit | Typical duration | Format | Revisions |
|---|---|---|---|---|---|
| Tutoring and practice | QAR 80–250 | 60-minute session | Scheduled in the quote | Remote session and notes | One clarification round |
| Research-methodology guidance | QAR 150–600 | 60-minute session and review of a plan up to 1,000 words | 2–5 business days after quote approval and receipt of materials | Session and notes (PDF or DOCX) | One revision round |
| Presentation design (customer-supplied content) | QAR 100–450 | 10–20 slides of customer content | 2–5 business days | PPTX and PDF | Two revision rounds |
| Study materials and summaries | QAR 30–150 | Summary of 5–15 authorized pages | 2–5 business days | PDF or DOCX | One revision round |
| Proofreading and formatting | QAR 50–250 | Up to 1,000 words of customer text | 1–3 business days | DOCX with comments | One revision round |
| Translation | QAR 60–300 | Up to 500 authorized words | 1–3 business days | DOCX or PDF | One revision round |
Ordering & quotes
- The customer submits a request through their student account or contacts support by WhatsApp or email.
- Our team manually reviews the scope to confirm it is legitimate educational support.
- We send a written final quote stating the scope, total price in QAR, any taxes or fees, delivery date and format, revision rounds and cancellation terms.
- The customer approves the quote. No payment is requested before the final quote is approved.
- Payment is arranged with support and recorded manually against the order number. There is currently no online payment on the website.
- The service is delivered as stated in the quote.
Refunds & cancellation
- Full refund if a custom service is cancelled before work starts.
- After work starts, only work actually performed is charged; the unperformed part is refunded. No undisclosed fees.
- Sessions can be cancelled or rescheduled free of charge at least 24 hours in advance; later changes are charged only for work actually delivered, with no cancellation or no-show fee.
- Digital files: refunds or remedies are reviewed for non-delivery, defects, mismatch with the description, or duplicate charges.
- We aim to review refund requests within 3 business days; approved refunds are executed within 7 business days of approval, to the original payment method where possible. Bank posting time is separate.
- All seven days of the week count as business days. Mandatory consumer rights under applicable law are not excluded.
Full policy (Arabic): /refunds
Delivery
Services are delivered remotely (online sessions) or electronically — files are made available in the customer's student account or through the channel agreed in the quote. There are no physical shipments. Delivery time starts after quote approval, receipt of the customer's materials and the agreed payment; dates are fixed in the quote. Revision rounds are as stated in the quote, and fixing a defect is never a paid extra. Full policy (Arabic): /delivery
Restrictions
- Services are for adults aged 18 or over.
- Services are not offered where prohibited by applicable law.
- Services are not available to persons or entities located in jurisdictions we do not serve under our service-availability policy (Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions) or listed on US, UK, EU or UN sanctions lists.
- Customers must follow their institution's academic-integrity rules.
- We do not provide services that complete assessed work, falsify documents or provide fake references.
Full terms (Arabic): /terms
Privacy
We process account data (name, phone number, password stored only as a bcrypt hash, and optional email and study details), a record of the 18+ and terms declaration, login session records including IP addresses, orders, messages, uploaded and delivered files, and manually recorded invoices and payments. After login, a token that expires after 7 days is kept in the browser's local storage until logout. The database is hosted on MongoDB Atlas (MongoDB, Inc.); fonts load from Google Fonts; support uses WhatsApp (Meta) and Gmail (Google). Data may be processed outside the customer's country. Inquiries that do not become orders are reviewed and deleted manually after 90 days. Access, correction and deletion requests: mentra091@gmail.com. We do not use our own cookies or third-party analytics. Full policy (Arabic): /privacy
Payment security
The site is served over HTTPS. We do not collect, request or store payment card numbers or security codes — not on the site, by WhatsApp or by email; customers should never send them. Payments are currently arranged with support after quote approval and recorded manually. If online card payment is introduced, it will be processed on the secure page of a PCI DSS–compliant payment provider, and the method will be stated in the quote and in our policies first.
Contact & legal entity
- Legal entity: Student Platform LLC
- Registered address (not an operating office): 30 N Gould St, Ste R, Sheridan, WY 82801, United States
- Email: mentra091@gmail.com
- WhatsApp: +201151177470
- Support hours: every day 08:00–00:00 (Africa/Cairo). Target response time: 3 business days.